Matlock and Ashover Practice - Ashover

Get help when needed - NHS is open.

Please click here to view further information on the help you are able to gain access to during the COVID-19 pandemic.

COVID-19    Support Information

Derbyshire Community Response Unit - 01629 535 091 (also online)

- for those struggling to meet basic needs at home

- for anyone to register to offer support

Derbyshire Dementia Support Service - 01332 208845

Derbyshire Carers Association - 01773 833833  or

Every Mind Matters -

Food Bank via Jigsaw - jigsaw@churchinthepeak/

Crisis Food Parcels -

-Call CAB Advice Line 0300 456 8390 (Mon-Fri / 9-4pm)

-Matlock Job Centre 01629 773023 (Mon-Fri / 9.30-5pm)

Support for farmers -


Dispensary - changes to working hours

Due to increased pressure at the present time, we are shutting the dispensary between the hours of 12.00 pm and 2.00 pm and 6.00 pm and 6.30 pm.  You will not be able to collect prescriptions between these hours.  Your understanding at this time would be appreciated.

This website is a guide to the services that we offer. We aim to treat all our patients equally and give you a high quality service that is sensitive to your needs. This website tells you about the standard of the service we aim to provide.

Surgery Closures due to staff training

Dates of closure are:
9th September 2020
14th October 2020
11th November 2020
13th January 2021
10th February 2021
10th March 2021
On these dates the surgery will be closed from 1.30 pm to 6.30 pm 
Patient Participation Group
PPG meetings have been suspended at the present time due to the present CoronaVirus outbreak.
Named GP
All GP practices are now required to provide patients with a named GP who will have overall responsibility for their care and support.  Please note that your named GP at this surgery could be Dr Holden, Dr Emmerson or Dr Theakston.  However, this does not prevent you from seeing any GP within the Surgery as you currently do.  
Access to Detailed Coded Records
Ashover Surgery is now offering a facility where you can access detailed coded information held in your records.  Please note that any patient who wishes to use this facility will have to have a face to face consultation with the GP before access is allowed and must be over 18 years of age.  If you are wish to use this new service, please ask at reception for details.   
All GP practices are required to declare the mean earnings (e.g. average pay) for GP's working to deliver NHS services to patients at each practice. The estimated average pay for GP's working in Ashover Medical Centre in the last financial year was £64,743 before tax and national insurance. This is for three full time GPs and 5 part-time GPs who worked in the practice for more than six months. 
Please click here for important information on GDPR

Please click here to view our COVID-19 Privacy Notice
Surgery Times
We currently close the dispensary window from 12-2pm to allow us to catch-up on the workload. Please bear this in mind when coming to collect prescriptions.

Surgery Times

Monday 08.00 - 18.30
Tuesday 08.00 - 18.30
Extended hours 18.30 - 19.30
Wednesday 08.00 - 18.30
Thursday 08.00 - 18.30
Friday 08.00 - 18.30

In light of recent Government guidance, ALL patients will be required to wear their own face-covering when attending an appointment at the surgery. Thank you

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Access to NHS Dentistry is currently limited during the pandemic with all routine care currently stopped.

However if you need urgent dental care, call your dental practice and they will give advice over the telephone and/or make arrangements if you need to be seen.

If you do not have a dentist, search

You can find further information on access to NHS Dentistry using the following link: View/Download Access to NHS Dentistry

Alternatively you can contact NHS 111 by phone or online.


COVID-19 - Key messages for the public

If you or someone you live with HAS coronavirus symptoms (new continuous cough OR fever OR loss/change in smell or taste).

- Stay at Home

- If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service. If you can't get help online, call 111.

If you, or the people you live with DON'T HAVE coronavirus symptoms but think that you need primary care help and advice, don't delay:

- GP practices are there to help you get the care and advice you need.

- To protect you from coronavirus, your GP practice will try to help you remotely as much as possible:

>Contact the practice, either online, by an app or by phone to be assessed. Find out more at

>You will be assessed and, as far as possible, you will receive advice or care via a video consultation or over the phone.

>If a face-to-face consultation is necessary, you will be advised on what to do. GP practices have measures in place to minimise any risk from coronavirus.

Please do not enter the practice unless you've been advised to. This will ensure they can ontinue to provide essential care safely.

At this point GPs CANNOT test for Coronavirus which causes COVID-19

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Online Triage



NHS Choices Department of Health Call 111 BBC News